You can choose to pay with either Visa, Master Card, Klarna, Maestro Card or PayPal directly on our website. We also accept Apple Pay & Google Pay.If you would like to pay via Bank Transfer, simply get in touch with our team and we'll get this sorted
Our online payment gateway uses zip code verification to protect customers from credit card fraud. Occasionally our payment gateway gets a little overzealous and will block a payment for 24-48 hours even when the zip code is 100% correct as per your
Click here to find out more about our student discount!
Absolutely! With 15 years’ experience looking after our much loved Trade customers we offer exclusive trade pricing. ✨ Register here for your free Trade account. Our dedicated trade team are on hand to help - with extensive product knowledge and expe
Join our e-mail club to be the first to know when we are running great deals. If you are a trade customer, create your free trade account today.
If you are having trouble entering your voucher code, we have a few tips that may help:.
If you do not receive your vouchercode within two hours of subscribing please check to make sure the e-mail address is spelled correctly. If not, verify your address with the correct spelling. If your e-mail address is spelled correctly we do recomme
Please enter your e-mail address in the Notify Me When Available BOX on the product page and we will let you know as soon as the product comes back in stock and is available to order. (We promise we will never share your address with anybody else.)
To see what you have ordered before, you can log in your customer account and see your order history. If you haven't created an account, you can also see you order history on the invoice we have e-mailed you.
We are able to offer VAT free orders to residents of the Channel Islands and the Republic of Ireland. Please call our Customer Experience Team on 01423 816040 and place your order with us over the phone so that we can ensure your order is VAT free at
All of our prices on site are inclusive of VAT. If you are eligible and have a valid VAT registration number we can send you a VAT free quotation. Please get in touch with our sales team who would be delighted to get this sorted for you
We unfortunately do not currently offer gift cards.
If your payment is pending, this should update within 24 hours. This should be successful however if not, rest assured that the payment will return to you. If your payment has been successful, you will receive an order confirmation on email. This may
If you’re having issues with our website, or if something doesn’t look quite right, please get in touch. We love feedback and we’re always happy to help.