When selecting delivery with Evri we recommend setting up your own My Places delivery account. https://www.evri.com/customer/account/#/myplaces/introhttps://www.myhermes.co.uk/customer/account#/myplaces. My places is your own delivery account with Ev
Yes, you can! You will receive the following email notifications during your delivery:. All our orders are despatched on a tracked delivery service. Your chosen courier will be in touch on the day of delivery with your estimated delivery window. Stan
Once your order has been dispatched, your chosen courier will be in touch on the day of delivery to provide your parcel tracking information. Still not received your tracking information? Check your junk inbox just in case. Our Customer experience t
We are unfortunately unable to cancel or amend orders once they are placed. If we're unable to deliver your order, rest assured, it will be returned to our warehouse and a refund will be issued.
We are so sorry to hear that you are missing an item from your order. This should not have happened. Please contact us here with a photo of the items you have received and one of our friendly Customer Advisors will be in touch shortly to help.
We are so sorry to hear that your delivery has not gone to plan. Couriers usually take a photo at the time of delivery. This can be found on your tracking page and may be useful to locate your order if it has been left at a nearby address. If your de