What does the warranty label look like?Updated 8 days ago

The warranty label is generally white. It contains the product information as well as the batch number, which are essential in case of a claim, for example: “SR: POXXXX”.

The labels are visible directly on the products, sometimes at their base.

For some candles, they may be attached to the packaging:

For battery-operated or mains-powered products, the label is located on the power cable and is plastic-coated (sometimes silver in colour). Here is an example:

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On some products, such as decorations, the label may also be attached as shown below:

If you wish to remove the labels for practical or aesthetic reasons, we recommend keeping them safe should you need them for a future warranty claim.